About the event

In today’s climate, the relationship between customer service and business success are more correlated than ever. Consumer loyalty is fragile, as competition intensifies in business markets and customers demand more service and support. Keeping up and standing out is crucial to make a bold statement as business transforms.

During this webinar you’ll learn how to:

- Increase customer loyalty with a omnichannel customer support program
- Take advantage of automation to boost agent productivity with fewer resources
- Adapt your CX strategy to the “new normal”
Don't miss out, register today!

Agenda

8:00 AM PST Webinar Begins
8:00 - 8:10 AM PST Introductions and Moderator Kick-Off
8:10 - 8:45 AM PST Panel Discussion
8:45 - 9:00 AM PST Q&A
9:00 AM PST Webinar Concludes

Speakers

Jay Sebok
Sr. Commercial Account Executive
Zendesk
Mike Fosselman
CS Operations Manager
Root Insurance
Tim Pomer
Senior Client Success Manager
Stella Connect