About the event

The world is going through some pretty dramatic changes right now and everyone is trying to adapt quickly to a new reality with many unexpected challenges. Against this backdrop, it’s more important than ever to provide customers with the help they need – with faster and more accurate conversations wherever they need them.

Join Zendesk as we bring together our user community to network, to discuss messaging, and best practices to help you stay engaged with your customers across every channel.

Key takeaways include:

- Defining your messaging strategy, best practices, and automated conversational experiences
- Breakout rooms to engage with industry peers
- Exclusive sessions where attendees can network with each other after the User Group. Sign up for sessions at zendesk.braindate.com

Agenda

11-11:10am PST Introduction and Welcome 
11:10-11:35am PST Customer Panel
11:40-12:30pm PST Breakout sessions based on industry 
12:30pm PST and beyond
Exclusive Networking Sessions
Create or select topics that interest you and meet with 1-5 attendees virtually to discuss. You'll get access to our product specialists, the attendees of the event, and our speakers. Go to zendesk.braindate.com to get started.

Speakers

Leanna Nazzisi
Leanna Nazzisi
Sr. Manager, Customer Operations & Communications
Birchbox 
Priscila Barrantes
Priscila Barrantes
Director of Operations
PayJoy
Neal Mhasker
Neal Mhasker
Sr. Technical Product Marketing Manager
Zendesk

Braindate Sponsors

Braindate Participating Partners