The Zendesk User Group is focused on using strategic metrics to tell value-driven stories in your organization.

Join Zendesk as we bring together our User community to network, discuss data and analytics, and best practices to help you stay engaged with your customers.



11:00 - 11:05 Welcome and Introduction
11:05 - 11:25 Reporting and Analytics to work through change
11:25 - 11:45 Brandmuscle and CCI Systems Customer Panel
11:45 - 12:00 Demo
12:00-12:30 Breakout-- Regional Community Discussion 
12:30- 12:35 Closing and Give Away! 


Brandon Tidd
Manager, Local Marketing Support
Jacob Shields
Director of Support Experience and Technology
CCI Systems
Amy Lin
Product Marketing Manager, Explore
Zach Arnold
Customer Success Consultant