Oct

Zendesk Presents: CX Leaders Meetup

Hong Kong

The Zendesk Roadshow travels to every corner of the world to host an afternoon of talks, demos, and community. Join us for insights from customer experience professionals in your neighbourhood. We’ll share what’s new with Zendesk, and we look forward to hearing what’s new with you.

Your customers are looking for an easier way. Innovative companies are meeting them there. Join us to find out how some of the world’s most customer-centric companies are breaking free of legacy mindsets and technology and why they’re making the important choice to be innovators rather than be disrupted.

We are going to bring some of the most popular content from the Zendesk Showcase Asia to you in Hong Kong. Join us for an afternoon of learning and networking to help you master the art of delivering seamless customer experiences, no matter what channels your customers are on. We want to hear from you and help you create the best experiences for your customers.

Location

The Pawn
62 Johnston Road
Wan Chai, Hong Kong

Agenda

2.30 pm	Registration
3.00 pm	Why follow when you can lead. Break Free. Denise Lin, Zendesk
3.30 pm	The Future of Messaging Deepesh Trivedi, WhatsApp
4.00 pm	Zendesk & WhatsApp Integration (Demo) Alvin Ong, Zendesk
4.30 pm	Customer Panel: Realigning your company to your customers Gordon Chu, Asia Miles Gary Wong, Bowtie Insurance Deepesh Trivedi, WhatsApp
5.00pm	Networking Happy Hour (cocktails & canapes)

Gordon Chu

Assistant Digital Product & Technology Manager

Asia Miles

Gary Wong

Head of Growth

Bowtie Insurance

Deepesh Trivedi

APAC Strategic Partnerships, WhatsApp

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The best customer experiences are built with Zendesk. Zendesk’s powerful and flexible customer service and engagement platform scale to meet the needs of any business, from start-ups and small businesses to growing companies and enterprises. Zendesk serves businesses across a multitude of industries, with more than 125,000 paid customer accounts offering service and support in more than 30 languages. Headquartered in San Francisco, Zendesk operates worldwide with 15 offices in North America, Europe, Asia, Australia and South America. Learn more at www.zendesk.com.