Zendesk Presents: CX Breakfast
Helsinki, Finland
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About the event

Join us at our Omnichannel breakfast event in Helsinki to learn more about Zendesk’s Omnichannel strategy featuring two customer use cases. We will focus on practical advice on industry trends and product-focused sessions with access to Zendesk experts.
Designravintola Eevert
Ratakatu 9
Helsinki, 00120


8.30 - 9.00 Welcome breakfast & Registration
9:00 - 9:30 Zendesk keynote
9:30 - 9:50 Our journey and future with Zendesk - Ric Thorneycroft | Rovio
9:50 - 10:10 How to handle global HR operation with Zendesk - Matti-Esko Seppä | Tieto Oyj
10:10 - 10:30 Q&A
10:30 End


Ric Thorneycroft Player Support Manager @ Rovio
Matti-Esko Seppä Head of HR Technology @ Tieto Oyj
The best customer experiences are built with Zendesk. Zendesk’s powerful and flexible customer service and engagement platform scale to meet the needs of any business, from start-ups and small businesses to growing companies and enterprises. Zendesk serves businesses across a multitude of industries, with more than 125,000 paid customer accounts offering service and support in more than 30 languages. Headquartered in San Francisco, Zendesk operates worldwide with 15 offices in North America, Europe, Asia, Australia and South America. Learn more at www.zendesk.co.uk.